PAYMENTS: PayPal; All Major Credit Cards (Shopify Acceptance); Gift Cards
Payment is due upon order. Anything that is custom ordered will be done by email. Since custom orders are made to your wants and needs specifically, there will be no cancellations or returns on custom items, once purchased. Payment on any order needs to be paid in full before we start the process of making your order. Custom orders could include a design fee, if we spent time with you to make up your design. This could range from a cost of $25-$50.00. Most all of our sales are final, unless unforeseen issues arise. Late or missing refunds (if applicable) haven't been received yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by email.
Shipping: 80% of our items are made to order; ****SO PLEASE REMEMBER**** tthere must be applicable PROCESSING TIME before item is shipped.
Domestic Shipping Standard Shipping: This is a low cost, first-class mail shipping option that takes an average of 3 to 5 business days for delivery. It is more economical, but is also slower, is not insured, and only comes with delivery confirmation.
For faster shipping with full tracking and insurance, please choose Priority Shipping, All packages are shipped using standard shipping. Priority Shipping: Priority Shipping has an average delivery time of 2 to 3 business days once we have finished processing your order depending on your location. Shipping times may vary throughout the year, depending on peak shipping seasons, including Summer and the Holidays. Priority Packages may go out either USPS Priority Mail or UPS Ground. Please make sure the shipping address and the PayPal shipping address match. e will only ship to the address on your printed receipt unless we were able to confirm with you a change in address through email. This needs to be confirmed before label is printed. All Custom Orders depending on size will be quoted ( for shipping) prior to purchasing. All packages are packed in either a poly bubble mailer, Kraft envelope, or shirt bag to be shipped! Most of our items are shipped within 5-7 business days EXCEPT discs, and custom orders. If your package is just sitting in transit and has not moved; and its been more than 5 business days, please contact the postal office and give them your tracking number! We are not able to assist you with any information. We only see what our able to see when it comes to tracking. International Shipping ***We adjust shipping charges on international orders, and issue refunds for shipping overages. We will contact you if shipping costs more.*** International Mail is shipped USPS First Class International, which includes limited tracking. On average, First Class International packages may arrive anywhere from 1 and a half weeks, to (on limited occasions) 2 months. PLEASE NOTE that if selecting First Class International for your International shipping option, USPS does not provide detailed tracking on this shipping method, and packages may take anywhere from 1 week to 8 weeks to arrive depending on destination. Dana Decals is not responsible for carrier transit times, including carrier delays, including international shipping delays due to customs processing. Our international shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. We can not and will not falsify an item’s value to help you avoid these fees.